Gmail - Scan to email no longer working

Gmail - Scan to email no longer working

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We have been hearing from confused clients that as of today 08/06/2022 they can't use Gmail for their scan-to-email setup. While it is true that Google had updated their security standards, it can still be used with App Passwords!
In order to use scan-to-email:

  1. Enable 2FA on the Gmail account in question. You can do this at myaccount.google.com/security under the "Signing in to Google" section.

  2. Once 2fa is enabled, you should see an option for "App Passwords" in the "Signing in to Google" section. An App Password just means a secure password that can only be used by one application. When given a dropdown for type, click "Other" and then fill in a label, such as "OP's Scanner".

  3. Copy the random password that is created and save it somewhere safe. Once you continue, you can't see it again, and will have to make a new App Password.

  4. Log into your scanner and replace your normal gmail password with the App Password you created. This allows you to continue using the scanner without needing 2FA.

  5. If for some reason your smtp settings have changed, set them back to the default for Gmail:
    Server name: SMTP.GMAIL.COM
    Port: 587
    SMTP Security: STARTTLS

That's it! You can now use your scanner with your Gmail account to send scans to email.


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